Policies for ImageWorkx.us

Payment

Take credit cards or cash.  check must have complete current identification (address, phone, driver’s license number).

Return Policy

If defects are found in the artwork within 30 days, Bill will remake the artwork and replace it with exactly the same size and surface as the purchased work.  Also if you do not like the print it can be returned with a 20% restocking fee.  No refund for delivery costs.  No returns accepted after 30 calendar days after delivery.

Special Orders

Please fill out the special order request on the computer to begin the process.  You can look at the current price list to aid your decision and Bill can point out the differences between GiclĂ©e, Type R, Metal, Acrylic and Canvas types of print.  The form will include the cost with CA sales tax and shipping options as well as allow for either a deposit with payment due at receipt of artwork or a layaway plan.  If upon delivery, you do not like the print it can be returned with a 20% restocking fee.  No refund for delivery costs.  No returns accepted after 30 calendar days after delivery.

Entry into Studio

Ask for escorted tour of Studio.  No admittance except on tour!

Pets

Service animals are allowed entry into the gallery but not studio.  All others can be released into the front yard but the owner assumes responsibility for any harm that occurs of unsupervised pet.